Quality Management Consulting Services
Actalent delivers expert services across diverse markets to help clients manage and improve quality systems, ensuring products consistently meet standards. Our solutions drive compliance, enhance performance and boost client satisfaction through the development, maintenance and continuous improvement of Quality Management Systems.
Who We Are: Your Partner in Quality Management Consulting Services and Support
Actalent’s services provide flexible solutions and support throughout our clients' quality management journey, including:
- Quality assessments
- Internal Quality Assurance activities
- Functional safety management (projects and process)
- Cybersecurity management (projects and process)
- Lean Six Sigma activities
- End-to-end support for product quality and reliability, including product calibration, lab-based support, testing and qualification support, and production line quality checks
Problems We’ve Solved with Quality Management Consulting Services
We support a variety of clients across several industries. They range in size, footprint and market share. Through the success of these partnerships, we have developed quality solutions that have enabled our clients to:
- Design and implement Quality Management Systems to align with internal processes and industry standards
- Maintain and update systems to reflect new standards or internal changes
- Assess and upgrade systems for compliance
- Receive quality support with robust processes and data-driven quality control methodology
- Be advised on reliability and performance optimization strategies
- Deliver quality products in line with internal quality benchmarks
Certifications
- AS9100
- ISO9001
- ISO27001
- ASPICE
- ISO26262
- IEC61805
- DO178
- ISO21434
- FDA Specifications
Meet Our Expert
Value Generators
Performance Optimization
Organizational alignment of people, strategy and operations for seamless operations
Data-Driven, Predictable Outcomes
Streamlined process and data-driven quality management
Improve Product Quality
Audit, improve and provide reliable means to better product quality
Our Expertise in Quality Management Consulting Services
- Create/improve/maintain/deploy Quality Management Systems
- ASPICE/ISO15504/CMMi
- Perform gap analysis
- ISO9001/AS9100
- Perform data-driven quality management
- FDA specifications
- ISO26262/functional safety
- End-to-end quality support
- ISO21434/cybersecurity
- Six Sigma/Lean methodology
- Organizational efficiency improvements
- Internal quality audits
- Process engineering group support
- External assessments for ISO9001/ASPICE
- Site reliability (automate, metrics creation, monitoring)
- Performance optimization
- Incoming quality control
- Test lab setup, support and maintenance
- Quality spill check and control
- Independent quality validation and signoff
- Production line quality setup and inspection
- Release engineering and quality signoff
- ISO26262/ISO21434 support
Benefits of Actalent’s QMS
- Defines, improves and controls processes
- Facilitates training opportunities
- Engages workforce to boost morale and retention
- Prevents mistakes and lowers costs
- Communicates readiness for consistent results
- Improves product/service quality to increase profitability
Industries We Support
Aerospace &
Defense
Consumer &
Industrial Products
Life Sciences
Transportation
Utilities & Construction
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Article
Quality — A Never-Ending Journey to Delivering Organizational ExcellenceOrganizations must continually adapt to evolving customer expectations, but delivering consistent, high‑quality products and services remains essential. Embracing quality as a company‑wide mindset helps businesses stand out and drive positive impact at every level.
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Delivery Centers
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Frequently Asked Questions About
Quality Management Consulting Services
Quality Management Consulting Services
A Quality Management System (QMS) is a structured framework of documents designed to help organizations consistently deliver products and services that meet client and regulatory requirements. It provides a foundation for client focus, leadership commitment, and clearly defined roles and responsibilities to ensure successful engagements.
A typical QMS includes:
- Processes – Defined ways of working across various aspects of project engagement, such as project management and requirements handling
- Guidelines – Instructions on how to execute processes effectively, often supported by templates to achieve desired outcomes
- Templates – Standardized deliverable formats that capture essential information for tracking, managing and reporting
- Checklists – Comprehensive lists to ensure all relevant details are considered when executing a process
A mature QMS helps organizations maintain compliance with industry standards (e.g., ISO9001, ISO27001), improve operational efficiency, mitigate engagement risks and enhance client satisfaction.
Quality is a key factor in helping organizations deliver projects on time while consistently meeting client needs. Establishing clear quality standards within an organization supports successful engagements, enhances client satisfaction, minimizes potential errors and fosters trust for future partnerships.
Organizations often document their blueprint for success in a Quality Management System (QMS), providing internal teams with clear guidelines to follow and enable repeatable, consistent results.
Quality is typically measured using metrics that align with an organization’s specific needs and goals. These metrics help track trends and guide corrective actions when necessary. Common quality metrics include:
- Customer Satisfaction Score (CSAT) – Measures client satisfaction with products or services
- First Time Right (FTR) – Tracks the percentage of deliverables completed correctly on the first attempt
- Defect Leakage – Monitors defects that escape to later stages or to the client
- Cost of Quality (CoQ) – Evaluates the total cost incurred to ensure quality, including prevention, appraisal and failure costs
